Terms of Service

Last Updated: 5/13/2025

By purchasing from Catafyra ("Artist," "I," "me"), you ("Buyer," "Customer," "You") agree to these Terms of Service (ToS).

1. General Terms

  • These terms apply to all sales, including commissions, digital downloads (brushes, bases), and other products/services.

  • I reserve the right to modify these terms at any time. Continued use constitutes acceptance.

2. Payment & Pricing

  • Payment Methods: Accepted via PayPal, Stripe, and Ko-Fi.

  • Pricing: All prices are in USD and subject to change.

  • Taxes: Buyer is responsible for any applicable taxes/VAT.

3. Commissions (Custom Artwork)

3.1 Process

  • Buyer must provide clear references and details.

  • Full payment or a non-refundable deposit (typically 50%) is required to start work.

  • Revisions are allowed only during the WIP (work-in-progress) stage.

3.2 Refunds & Cancellations

  • If Artist Cancels: Full refund issued.

  • If Buyer Cancels:

    • Before work begins → Deposit kept.

    • After work begins → Deposit + additional fees for work done.

  • No refunds after delivery, except for unforeseen circumstances (e.g., file corruption).

3.3 Delivery & Deadlines

  • Estimated completion time varies upon commission complexity and queue. Delays may occur due to workload/emergencies.

  • Final files delivered via email in PNG format.

4. Digital Products (Brushes, Bases, etc.)

4.1 License & Usage

  • Personal Use License (Default):

    • Buyer may use for personal/non-commercial projects.

  • Commercial Use License (If Offered):

    • Allows use in selling adoptables.

    • Bases must be credited to Catafyra.

    • Prohibited: Reselling, redistributing, or including in other digital products.

4.2 No Refunds

  • Digital downloads are non-refundable once delivered.

  • If technical issues arise, contact me for support (e.g., re-sending files).

5. Artist’s Rights

  • I retain copyright over all artwork and products unless otherwise agreed (e.g., commercial buyout).

  • I may display finished commissions in my portfolio/social media unless agreed otherwise.

  • I reserve the right to decline/cancel any order for any reason.

6. Buyer’s Responsibilities

  • Provide accurate information and prompt communication.

  • Do not:

    • Claim my work as your own.

    • Use my art for hateful/illegal content, NFTs, or AI training.

    • Issue chargebacks—contact me first for disputes.

7. Limitation of Liability

  • I am not liable for:

    • Buyer’s misuse of my work.

    • Technical issues beyond my control.

    • Damages from improper file handling after delivery.

8. Disputes & Governing Law

  • Contact me first at catafyra@gmail.com for issues.

  • Chargebacks without prior discussion may result in a ban from future services.

  • These terms are governed by the laws of Florida, USA.

Contact

For questions, contact:

  • Email: catafyra@gmail.com

Additional Policies

Final Notes

  • This is a legally binding agreement.

  • By purchasing, you confirm you have read and agreed to these terms.